Lanark Smile Studios
Lanark Dental Care, led by Principal Dentist Rich Ellingham, offers a comprehensive range of dental services with a strong focus on patient comfort and care. The practice is known for its expertise in aesthetic dentistry, particularly in direct composites and gum disease treatment. With a welcoming atmosphere and a commitment to using modern techniques, they strive to ensure every patient feels relaxed and informed throughout their treatment journey. Their dedication to high-quality care and patient satisfaction sets them apart in the local community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who go out of their way to make everyone feel at ease. The practice is praised for its efficient appointment system and the clear communication provided by the team, ensuring that all concerns are addressed. Many have expressed gratitude for the prompt attention given to urgent dental issues, highlighting the gentle and reassuring approach of the dentists. The overall atmosphere is described as welcoming and comfortable, making visits to the dentist a more pleasant experience.
Things to Consider
Some patients have experienced issues with billing, particularly regarding the transition from NHS to private care, which can lead to unexpected charges. It's advisable for new patients to clarify their registration status and treatment options upfront to avoid any confusion. Additionally, while many have had positive experiences, there are occasional mentions of customer service that could be improved, particularly in handling administrative matters.