mydentist, Sheepscar, Leeds
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their friendly and welcoming approach, making visits less stressful for patients, especially those who may be anxious about dental procedures. They have a modern and clean environment, with several experienced dentists who take the time to explain treatments thoroughly. However, some patients have expressed concerns regarding appointment management and customer service experiences.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by the staff, particularly the receptionists who help ease the anxiety of visiting the dentist. Many have found the dentists to be compassionate and attentive, taking the time to explain procedures and ensuring that patients feel comfortable throughout their visits. The team's ability to handle emergencies and provide quick appointments has also been highlighted as a significant advantage.
Things to Consider
While many patients have had positive experiences, there are concerns regarding appointment scheduling and customer service. Some have faced difficulties with communication, including long wait times on the phone and issues with appointment cancellations. It's advisable to be prepared for potential challenges in booking appointments, especially during peak times.