Rodericks Dental Partners
City Dental is a dental practice located in Leeds City Centre, offering a range of treatments including general dentistry and hygiene services. They pride themselves on a patient-centred approach, with staff who aim to make visits as comfortable as possible. The practice has a history of positive experiences under previous ownership, but recent changes have led to mixed reviews regarding service quality. Despite some challenges, there are still patients who appreciate the care and attention provided by individual team members.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and professional nature of the staff, noting that they feel well cared for during their visits. The team often checks in on comfort levels during treatments, which helps to create a more relaxed atmosphere. Some patients have had positive experiences with specific treatments, feeling that their needs are listened to and addressed effectively.
Things to Consider
There have been concerns regarding communication and service consistency since the change in ownership, with some patients feeling that their experiences have declined. Issues with billing and appointment management have also been highlighted, leading to frustration for some. It's advisable to clarify any treatment plans and costs upfront to avoid misunderstandings.