Not AcceptingRothwell Dental Care
This dental practice has been a long-standing provider of NHS dental care, but recent reviews indicate significant issues with patient interactions, particularly with the lead dentist. While some staff members are described as friendly and accommodating, the overall atmosphere seems to be marred by a lack of empathy and poor communication from the dentist. Patients have expressed frustration over feeling belittled and dismissed, leading to a breakdown in trust. The practice's approach appears to prioritise private patients, which has contributed to dissatisfaction among long-term NHS patients.
Patient Insights
What Patients Appreciate
Some patients appreciate the friendly demeanour of the hygienists and the cleanliness of the practice. The environment is described as comfortable, and the facilities are well-maintained. Many have noted that the staff, aside from the lead dentist, are welcoming and create a pleasant atmosphere during visits.
Things to Consider
It's important to be aware that experiences can vary significantly at this practice. Some patients have reported feeling uncomfortable due to the dentist's approach, which may not be suitable for those who are anxious about dental visits. Additionally, parking can be a challenge as nearby options are limited, and future changes may affect availability. Potential patients should consider these factors when deciding on their dental care.