Not AcceptingThe Avenue Dental Practice
The Avenue Dental Practice, located in Enderby, Leicester, offers a range of dental services but has faced significant criticism regarding patient care. Many patients express concerns about the rushed nature of appointments and a perceived lack of empathy from the dental team. While the practice has some experienced hygienists who are appreciated for their warmth, the overall patient experience is marred by reports of poor communication and inadequate treatment. This has led to a decline in patient satisfaction and loyalty over time.
Patient Insights
What Patients Appreciate
Some patients appreciate the friendly nature of the hygienists, who are often described as warm and welcoming. Their ability to create a comfortable atmosphere is a highlight for those who visit the practice. Additionally, the reception staff are noted to be helpful, providing a semblance of support amidst the criticisms directed at the dental professionals.
Things to Consider
It's important to be aware that many patients have experienced issues with appointment management and communication. There are reports of being removed from the patient list for missed appointments without adequate notification or consideration of circumstances. This could lead to challenges in maintaining continuity of care, especially for families with children. Potential patients may want to consider these factors when deciding on their dental care.