The Community Dental Service
CDS CIC is an award-winning employee-owned social enterprise that provides high-quality community dental services, particularly for patients with learning disabilities, mental health issues, or severe anxiety. As a referral-only service, they focus on delivering compassionate care tailored to individuals who may struggle in traditional dental settings. The practice is dedicated to enhancing the quality of life for its patients by ensuring a supportive and understanding environment. Their commitment to person-centred care sets them apart in the dental community.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and professional approach of the dental team, who are particularly skilled at reassuring anxious individuals, including children. The staff's ability to accommodate complex needs and provide gentle care is frequently highlighted, making visits less stressful for both patients and their families. The clear communication regarding treatment plans and the overall supportive atmosphere contribute to positive experiences.
Things to Consider
While the dental teams receive praise for their care, some patients have noted that the reception staff could benefit from additional training to better understand the needs of clients with complex conditions. This inconsistency in service can lead to frustrations, particularly regarding appointment management. It's also important to remember that this practice operates on a referral-only basis, which may limit accessibility for some individuals.