Not AcceptingMr DJ Griffiths & Associates
This dental practice has a long history of providing care, with some patients praising the thorough examinations and friendly service from the dental team. However, there are significant concerns regarding the reception staff's attitude and communication, which has led to a negative experience for many. While some patients have felt comfortable and well-cared for during treatments, the overall sentiment indicates a need for improvement in customer service. The practice's longstanding presence suggests experience, but the recent feedback highlights a disconnect in patient relations.
Patient Insights
What Patients Appreciate
Many patients appreciate the thoroughness of the dental care provided, noting the friendly and supportive nature of the dental staff. Those who have been with the practice for years often express a sense of comfort and trust in the treatment they receive, especially highlighting how the team accommodates nervous patients during procedures.
Things to Consider
It’s important to be aware that experiences with the reception staff can vary significantly, with several patients reporting rudeness and a lack of understanding regarding appointment scheduling. This has led to frustration for some, particularly when dealing with cancellations or rescheduling. Potential patients may want to consider these aspects when choosing this practice.