Old Manor Surgery
Old Manor Dental Practice offers a range of dental services with a focus on patient comfort and care. The team, led by Dr. Chabane Ouali, is known for their professionalism and willingness to explain procedures thoroughly. The practice prides itself on using modern dental technology to enhance the patient experience. However, it has faced criticism regarding the management and communication aspects, which some patients feel detracts from the overall quality of care.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and caring nature of the staff, often highlighting the welcoming atmosphere of the practice. Dr. Ouali is frequently praised for his professionalism and ability to explain treatment options clearly, making patients feel at ease. The practice is also noted for its modern facilities and reasonable pricing compared to other local dentists, contributing to a positive overall experience for families.
Things to Consider
It’s important to be aware that some patients have expressed concerns about the practice management and communication, particularly regarding appointment cancellations and handling of patient queries. While the dental care itself is often well-regarded, experiences with the practice manager have been less favourable for some, which may impact the overall patient experience.