Impress Liverpool
This dental practice offers a range of orthodontic services with a focus on patient care and satisfaction. They pride themselves on their friendly and welcoming staff, creating a comfortable environment for all patients. The use of modern technology and an easy-to-navigate app enhances the patient experience, ensuring clear communication throughout the treatment process. Despite some operational challenges, the practice has garnered positive feedback for its attentive service and professional approach.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and supportive staff, who create a welcoming atmosphere. Many have highlighted the clear communication and detailed explanations provided by the team, which helps to alleviate any nervousness. The modern facilities and the ease of using the practice's app for scheduling and inquiries have also been well-received. Overall, the positive experiences shared reflect a commitment to patient care and satisfaction.
Things to Consider
While many patients have had positive experiences, there are concerns regarding appointment availability and communication issues, particularly related to orthodontic treatments. Some have faced delays and difficulties in reaching the clinic for updates, which can be frustrating. It's advisable for prospective patients to be aware of potential scheduling challenges and to ensure they have clear communication regarding their treatment timelines.
Contact
ground floor, Unit 8, lower, 35 Whitechapel, Liverpool L1 6DA
Liverpool, L1 6DA