Not Acceptingmydentist, Higher Road, Halewood
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their friendly and welcoming atmosphere, making it a suitable choice for those who may feel anxious about dental visits. Patients appreciate the clear communication and thorough explanations provided by the staff, which contributes to a reassuring experience. Despite some concerns regarding appointment availability and communication, the practice is recognised for its dedicated and knowledgeable team.
Patient Insights
What Patients Appreciate
Many patients feel at ease with the friendly and professional staff, particularly praising the receptionists for their helpfulness and the dentists for their gentle approach. The team takes the time to explain procedures clearly, ensuring that patients understand their treatment options. The welcoming environment and the staff's commitment to accommodating patient needs contribute to a positive overall experience.
Things to Consider
Some patients have noted issues with appointment availability, particularly for NHS patients, which can lead to longer wait times for treatment. There have also been mentions of communication lapses regarding appointment cancellations, which can be frustrating. It's advisable to confirm appointments in advance and consider seeking a second opinion if any treatment recommendations seem concerning.