Not AcceptingRoby Road Dental Practice
Roby Road Dental Practice is dedicated to providing individualized, high-quality dental care tailored to each patient's needs. Their experienced team offers a wide range of services, from preventative care to cosmetic dentistry and oral surgery. The practice prides itself on a patient-centric approach, ensuring that treatments are not one-size-fits-all. However, recent management changes have led to mixed experiences, particularly regarding patient interactions at the reception.
Patient Insights
What Patients Appreciate
Many patients appreciate the skill and care provided by the dentists, particularly Mr. Ames, who is noted for his thoroughness and ability to make patients feel at ease. The quality of dental work, such as composite bonding, has significantly boosted confidence in patients' smiles. The practice has a long history of care, with some patients expressing gratitude for the lasting relationships they've built with their dentists over the years.
Things to Consider
There have been concerns about the reception staff's handling of patient interactions, with reports of rudeness and a lack of understanding in sensitive situations. Some patients feel that the practice's transition to private care has affected the level of customer service and loyalty they once experienced. It's advisable for potential patients to be aware of these issues when considering their options.