Not AcceptingSwanside Dental Practice
This dental practice is renowned for its compassionate and patient-focused approach, particularly excelling in treating nervous patients and children. Led by the highly praised dentist Cath, the team is dedicated to providing individualised care and thorough explanations of treatments. The practice fosters a welcoming environment, ensuring that patients feel comfortable and at ease during their visits. Their commitment to high-quality service and patient satisfaction sets them apart in the community.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and supportive atmosphere created by the staff, particularly highlighting Cath's ability to calm anxious individuals and children. Many express gratitude for the thorough explanations provided during treatments, which help demystify procedures and instil confidence. The team's dedication to making dental visits a positive experience is frequently noted, with several patients mentioning significant improvements in their dental anxiety after visiting this practice.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding appointment availability, particularly for new patients. It may be beneficial to check in advance about scheduling, especially during peak times. Additionally, a few individuals have expressed dissatisfaction with customer service in specific situations, suggesting that communication could be improved in handling appointment changes.