Not AcceptingT&T Dental
This NHS dental practice in Rice Lane, Liverpool, offers comprehensive family dentistry services, including emergency treatment. They prioritise patient comfort and understanding, ensuring that all members of the family, including children, feel at ease during their visits. The practice is distinguished by its friendly and compassionate staff, who take the time to explain procedures and manage patient anxiety effectively. With a focus on high-quality care, they strive to create a welcoming environment for all patients.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere of the practice, often highlighting the friendly and compassionate nature of the staff. Many feel that their anxiety around dental visits has significantly decreased due to the gentle care and thorough explanations provided by the dentists and dental nurses. The team is commended for their professionalism and ability to make patients feel comfortable, particularly those with special needs or dental phobias. Overall, the practice is seen as a supportive environment that prioritises patient well-being.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding appointment scheduling and communication with reception staff. Instances of miscommunication about appointment times and delays in treatment have been noted, which may lead to longer wait times for some patients. It's advisable to confirm appointments and be prepared for potential delays, especially during busy periods.