Portman Smile Clinic Lewisham
Portman Smile Clinic in Lewisham is dedicated to providing exceptional orthodontic care tailored to each patient's unique needs. Their team of specialists combines clinical excellence with a compassionate approach, ensuring patients feel comfortable and informed throughout their treatment journey. The clinic is equipped with modern facilities, enhancing the overall patient experience. With a focus on both children and adults, they strive to create beautiful smiles while prioritising patient satisfaction.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere at the clinic, with many highlighting the staff's kindness and patience. The orthodontists and therapists take the time to explain procedures clearly, making even the most nervous patients feel at ease. Many families have noted the smooth and positive experiences their children have had, particularly during treatments like braces fitting. The clinic's clean and modern environment adds to the overall satisfaction.
Things to Consider
While many experiences at the clinic are positive, some patients have expressed concerns about the reception staff's customer service, noting instances of rudeness and impatience. This has been a recurring theme for a few visitors, which may impact the overall experience. Additionally, there have been mentions of waiting times that could be improved, especially during busy periods.