Smilepod Moorgate
Smilepod is a modern dental practice located in several convenient London locations, including Canary Wharf, Bank, Holborn, Moorgate, and Soho. They offer a wide range of high-quality dental and hygiene treatments, with a strong emphasis on patient comfort and care. The practice is known for its friendly and professional staff, particularly their exceptional hygienist, Aline, who is praised for her thoroughness and ability to put patients at ease. With a focus on clear communication and patient-centric service, Smilepod aims to make dental visits a positive experience for everyone.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere at Smilepod, where the staff consistently go above and beyond to provide excellent care. Aline, the hygienist, is particularly highlighted for her kindness, thoroughness, and ability to explain procedures clearly, making visits comfortable and stress-free. Many have found the dentists to be patient and understanding, helping them feel at ease during their appointments. The convenience of online booking and transparent pricing is also a significant plus for those seeking hassle-free dental care.
Things to Consider
While many experiences at Smilepod are positive, there have been instances of dissatisfaction regarding customer service, particularly with reception staff. Some patients have expressed frustration over communication issues when addressing concerns about their treatments. It's advisable to be clear about your needs and expectations when booking appointments or following up on treatments to ensure a smooth experience.