Bupa Dental Care Derry
Bupa Dental Care in Derry offers a welcoming and supportive environment for patients, focusing on both routine and emergency dental care. Their team is dedicated to easing patient anxiety, with staff known for their friendly and compassionate approach. The practice is equipped with modern facilities and prioritises clear communication, ensuring patients feel informed and comfortable throughout their treatment. With a strong emphasis on patient care, they have built a reputation for being particularly good with children and nervous patients.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere of the practice, often highlighting the exceptional care provided by the staff. Many express gratitude for the team's ability to ease anxiety, especially during procedures that can be daunting. The dentists take the time to explain treatments thoroughly, which helps build trust and comfort. The reception staff are also frequently praised for their helpfulness and approachability, making the overall experience pleasant.
Things to Consider
While many have had positive experiences, there are occasional mentions of issues with appointment management, particularly regarding timeliness and communication at the reception. Some patients have encountered challenges when trying to book emergency appointments or when transitioning between NHS and private care. It may be beneficial to clarify any concerns regarding appointment types or fees beforehand to ensure a smooth experience.
Contact
Units 1 & 2, Timber Quay, Strand Rd, Londonderry BT48 7NR
Londonderry, BT48 7NR