mydentist, Queen Street, Derry
This dental practice offers a range of services with a focus on patient comfort and care. They are known for their friendly and professional staff who strive to create a welcoming environment, especially for those who experience anxiety around dental visits. The practice has received praise for its effective emergency care and thorough consultations, making it a reliable choice for both routine and urgent dental needs. Their commitment to patient satisfaction and gentle approach sets them apart in the community.
Patient Insights
What Patients Appreciate
Many patients appreciate the compassionate and attentive nature of the staff, particularly highlighting how the team makes them feel at ease during their visits. The dentists are often described as excellent, taking the time to explain procedures clearly and ensuring that patients are comfortable throughout their treatments. The practice is also commended for its ability to handle emergencies efficiently, which has helped restore confidence for those who have had negative experiences in the past.
Things to Consider
Some patients have noted that appointment availability can be a challenge, with reports of long waits and cancellations. While the dental care itself is generally well-received, there have been mixed experiences with the reception staff, with some feeling that the service could be more attentive and friendly. It's advisable to communicate any concerns directly to the practice to ensure a smoother experience.