Liverpool Road Dental Clinic
CDS CIC is an award-winning, employee-owned social enterprise that provides high-quality community dental services, specifically catering to patients with learning disabilities, mental health issues, or severe anxiety. As a referral-only service, they focus on delivering compassionate care to those who may struggle to receive treatment in traditional dental practices. The practice prides itself on its clean and well-organised environment, ensuring that patients feel comfortable and supported during their visits. Their dedicated team is known for taking the time to explain procedures thoroughly, fostering a sense of trust and reassurance among patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the calm and courteous nature of the staff, who are described as professional and knowledgeable. The team takes the time to ensure that patients feel at ease, particularly those with dental anxiety. The clean and well-laid-out centre contributes to a positive experience, and the exceptional service provided has helped some individuals overcome their fears of visiting the dentist.
Things to Consider
While the practice is praised for its patient care, some individuals have experienced delays beyond their scheduled appointment times, which can be frustrating. It's important for potential patients to be aware that appointment availability may vary, and they might encounter longer wait times during peak periods. Additionally, experiences with the scheduling system have raised concerns about consistency in appointment management.