mydentist, Ashburnham Road, Luton
This dental practice offers a range of services, including emergency appointments and specialised care for children, ensuring a comfortable and supportive environment for all patients. The team is known for their thoroughness and ability to communicate effectively, making patients feel involved in their care plans. With a focus on gentle treatment and a friendly atmosphere, the practice is well-regarded for its patient-centric approach. However, they face challenges with parking arrangements that have caused frustration for some visitors.
Patient Insights
What Patients Appreciate
Patients appreciate the calm and thorough approach of the dentists, who take the time to explain procedures and ensure that everyone feels comfortable and informed. The staff is frequently described as friendly and kind, particularly in their interactions with children, making visits to the dentist a more pleasant experience. Many have found the emergency appointment service to be efficient and responsive, with quick access to care when needed.
Things to Consider
It's important to be aware of the parking situation, as some patients have encountered issues with fines due to a lack of clear communication regarding parking regulations. While the practice has been responsive to concerns, it may be beneficial to confirm parking arrangements ahead of time to avoid any surprises. Additionally, some patients have noted that the reception staff could enhance their customer service to create a more welcoming atmosphere.