Not AcceptingMalpas Dental Surgery
This dental practice in Malpas has recently undergone management changes, bringing a modern touch to their services and facilities. They offer a range of treatments, including NHS care and cosmetic dentistry, while prioritising patient comfort and communication. The team is known for their friendly and professional approach, ensuring patients feel at ease during their visits. With a commitment to high-quality care, the practice aims to provide a positive experience for all patients.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and helpful nature of the staff, from the receptionists to the dentists. Many feel reassured by the clear communication during procedures, which helps to alleviate anxiety. The modern and clean environment of the practice is also well-received, contributing to a comfortable atmosphere. Overall, the professionalism and kindness of the team leave a lasting positive impression.
Things to Consider
While many patients have had positive experiences, some have expressed frustration with appointment scheduling and communication, particularly when trying to reach the practice by phone. It's advisable to be prepared for potential delays in booking appointments, especially during busy periods. Additionally, some concerns have been raised about the responsiveness to urgent care needs, which may be worth considering when choosing this practice.