South Cliff Dental Group, Margate
South Cliff Dental Group is an award-winning dental practice that offers a comprehensive range of NHS and private dental services across multiple locations in the UK. They pride themselves on providing an unparalleled level of patient care, ensuring that each visit is comfortable and tailored to individual needs. The practice is known for its friendly and supportive staff, who excel in making patients feel at ease, particularly those with dental anxiety. With a focus on clear communication and gentle treatment, South Cliff Dental Group stands out as a welcoming environment for patients of all ages.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, which helps to alleviate anxiety and make visits more pleasant. Many have highlighted the exceptional care provided by the dentists and nurses, who take the time to explain procedures and ensure comfort throughout the appointment. The practice is particularly praised for its ability to engage with children, making dental visits a positive experience for young patients. Overall, the professionalism and kindness of the team contribute to a high level of patient satisfaction.
Things to Consider
While many experiences are positive, there have been instances where patients felt that the reception staff could show more understanding and empathy, particularly in challenging situations. It's important to be aware that appointment availability may vary, and some patients have faced difficulties in reaching the practice by phone. Ensuring clear communication with the reception team can help mitigate any potential issues.