Dentalcare Marlborough and Orthodontics
This dental practice offers a range of orthodontic services, including free smile assessments, Invisalign, and braces for children. They pride themselves on creating a welcoming environment and providing personalised care tailored to each patient's needs. The team is dedicated to ensuring comfort during treatments, making it a suitable choice for both adults and children. Their focus on patient satisfaction and effective communication sets them apart in the local area.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming staff, who create a comfortable atmosphere from the moment they arrive. The dentists are noted for their gentle approach, particularly with nervous patients, ensuring that procedures are as painless as possible. The hygienists receive high praise for their thoroughness and professionalism, contributing to positive experiences during routine visits. Overall, the practice is seen as caring and attentive, with staff who go above and beyond to accommodate patient needs.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding appointment availability and communication issues. Instances of appointment cancellations and difficulties in rescheduling have been noted, which may lead to delays in treatment. Additionally, some patients have expressed frustration over pricing transparency and the handling of billing matters. It's advisable to clarify any costs upfront and confirm appointment details to avoid potential misunderstandings.