mydentist, London Road, Morden
This dental practice offers a range of services, including cosmetic treatments like teeth straightening and hygiene care. They strive to provide a comfortable environment for patients, with a focus on clear communication and gentle care. The team is known for their friendly approach, making efforts to ensure patients feel at ease during their visits. However, some reviews highlight concerns regarding appointment management and communication issues.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and accommodating staff, who create a welcoming atmosphere. The dentists are often described as gentle and attentive, particularly during procedures like root canals and cleanings. There is a sense of satisfaction with the results of treatments, especially cosmetic options like ClearCorrect, which have helped restore confidence in smiles. The hygienists also receive praise for their professionalism and ability to make cleaning sessions comfortable.
Things to Consider
It's important to be aware that some patients have experienced issues with appointment management, including feeling rushed during consultations and difficulties with communication regarding scheduling. There have been instances of dissatisfaction related to the reception staff's handling of late arrivals and cancellations. This may affect the overall experience, particularly during busy times, so it's advisable to confirm appointments and any changes ahead of time.