mydentist, Motherwell Shopping Centre, Motherwell
This dental practice offers a range of services with a focus on patient care and comfort. The team is known for their friendly and welcoming atmosphere, making it a suitable choice for families, including children. With experienced dentists who take the time to explain procedures, they aim to provide a positive experience for all patients. However, there have been some concerns regarding appointment availability and communication with the reception staff.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and polite reception staff, as well as the caring approach of the dentists. Many have highlighted the exceptional customer service provided by the team, particularly in how they handle anxious patients and children. The practice has a long-standing reputation, with families returning for generations, and many express satisfaction with the quality of care received.
Things to Consider
Some patients have experienced challenges with appointment scheduling and communication, particularly with reception staff. There have been reports of delays in getting appointments and difficulties in reaching the dental team for urgent issues. It's advisable to be proactive in following up on appointments and to clarify any concerns directly with the practice.
Contact
Shopping Centre, 87-91 Brandon Parade S, Motherwell ML1 1RB
Motherwell, ML1 1RB