mydentist, Heaton Smile, Newcastle-upon-Tyne
This dental practice is known for its welcoming atmosphere and attentive patient care. The team is dedicated to providing a calming experience, especially for those with dental anxiety. Patients appreciate the clear communication and professionalism of the dentists, who take the time to explain treatment options thoroughly. With a focus on patient comfort and satisfaction, the practice strives to create a positive dental experience for everyone who walks through their doors.
Patient Insights
What Patients Appreciate
Many patients feel genuinely cared for and appreciated the kindness shown by the reception staff and dentists alike. The calming environment and the attentive nature of the dental team help to ease anxiety, making visits much more pleasant. Patients often express gratitude for the clear explanations provided during treatments, which contribute to their overall confidence in the care they receive. Overall, the practice is frequently described as friendly and professional, creating a supportive atmosphere for all.
Things to Consider
Some patients have experienced challenges with appointment availability, particularly for NHS services. There have been instances of communication issues with the reception staff, which can lead to frustration when trying to register or schedule appointments. It's advisable to check in advance regarding appointment slots, especially during peak times, to ensure a smoother experience.