Newcastle Dental Hospital
This dental practice offers a comprehensive range of services, including children's dentistry, emergency care, and specialist treatments like orthodontics and oral surgery. The team is known for their friendly and helpful approach, ensuring that patients feel comfortable and well cared for during their visits. They prioritise thoroughness in their examinations and treatment discussions, making sure to address any concerns patients may have. With a focus on both routine and complex dental needs, this practice stands out for its commitment to patient education and comfort.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and supportive atmosphere created by the staff, which helps to ease anxiety and make visits more pleasant. The thoroughness of the care provided is frequently highlighted, with staff taking the time to explain procedures and options clearly. Parents feel reassured by the gentle approach taken with their children, noting how well the dentists communicate and engage with younger patients to alleviate their fears. Overall, the level of care and attention to patient comfort is consistently praised.
Things to Consider
While the practice is well-regarded for its patient care, there have been instances where patients felt that their urgent dental issues were not adequately addressed, particularly regarding the prescription of antibiotics for infections. Some have expressed frustration over the handling of emergency situations, suggesting that a more thorough examination could be beneficial. It's advisable for patients with specific concerns to communicate clearly with the staff to ensure their needs are fully understood and met.