mydentist, Liverpool Road, Newcastle-under-Lyme
This dental practice is known for its efficient and compassionate patient care, offering a range of services including emergency treatments and routine dental care. The team prioritises patient comfort, ensuring that even those with dental anxiety feel at ease during their visits. With a friendly and professional staff, they are dedicated to clear communication and thorough explanations of treatments. Their commitment to patient satisfaction and understanding makes them a distinctive choice for dental care in the area.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere of the practice, noting how the staff, particularly the receptionists and dentists, go out of their way to make everyone feel comfortable. The ability to secure appointments quickly, especially in emergencies, is frequently highlighted, along with the thoroughness and professionalism of the dental team. Many express gratitude for the gentle care they receive, especially during more challenging procedures, which helps alleviate anxiety and builds trust in the practice.
Things to Consider
While the practice is generally well-regarded, some patients have raised concerns about communication regarding billing and patient management, particularly in sensitive situations. It's advisable for new patients to clarify any payment plans and policies upfront to avoid misunderstandings. Additionally, appointment availability may vary, so planning ahead could be beneficial.
Contact
100-102, Liverpool Rd, Newcastle-under-Lyme, Newcastle ST5 2AX
Newcastle, ST5 2AX