Verne Road Dental Practice
Verne Road Dental Practice offers a range of dental services, including NHS and private care, but has faced criticism for its two-tier system. The practice aims to provide quality care, yet many patients feel that the experience varies significantly depending on their payment status. Despite the challenges, some staff members, particularly those working with children, are noted for their friendliness and approachability. The practice is known for its hygienist services, which have received positive feedback from patients seeking preventive care.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming nature of the staff, particularly during visits with children. Many have had positive experiences with the hygienist, who provides thorough cleaning and helpful advice on dental care. The atmosphere is often described as pleasant, making visits more comfortable for families. Additionally, some dentists are praised for their communication skills and ability to explain procedures clearly.
Things to Consider
There are concerns regarding appointment management, with reports of cancellations and lack of communication about changes. Some patients have expressed frustration over the practice's shift to a private model, feeling that NHS patients receive a significantly different level of care. The two-tier system has led to dissatisfaction among those who have transitioned from private to NHS care, as they often feel neglected or inadequately treated. It's advisable for potential patients to clarify their options and expectations before committing to care.