mydentist, Burgh Road, Aylsham
This dental practice offers a welcoming environment for families, with a strong focus on patient comfort and care. The team is known for their friendly approach, especially with children, making dental visits less daunting. They provide a range of services, including emergency care and routine treatments, while prioritising clear communication and gentle handling of anxious patients. Overall, the practice is committed to improving patient experiences and has made significant strides in recent times.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, which helps to ease anxiety, especially for children. Many have noted the accommodating nature of the team, who go out of their way to ensure comfort and satisfaction during treatments. The dentists are described as gentle and thorough, making even challenging procedures more manageable. The practice's ability to handle emergencies promptly and effectively has also been highlighted as a significant advantage.
Things to Consider
While the practice has made improvements, there have been some concerns regarding appointment cancellations and administrative issues, particularly related to receipt information for insurance claims. Some patients have experienced frustration with scheduling and communication, which may require patience. It's advisable to confirm appointments and clarify any administrative needs ahead of time to avoid potential misunderstandings.