mydentist, Kelso Gardens, Nottingham
This dental practice is known for its warm and welcoming atmosphere, making visits a pleasant experience for patients. They offer a range of services with a focus on gentle care, ensuring that even the most anxious patients feel at ease. The staff, including dentists and receptionists, are frequently praised for their friendliness and professionalism. The practice stands out for its ability to cater to families, providing attentive care for both adults and children.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and supportive environment created by the staff, which helps to alleviate anxiety and make dental visits more enjoyable. The dentists take the time to explain procedures clearly, ensuring that patients feel comfortable and informed throughout their treatment. Many have highlighted the exceptional care provided to children, with dentists going above and beyond to make the experience pleasant for young patients. The reception team is also noted for their kindness and helpfulness, contributing to a positive overall experience.
Things to Consider
While many patients have had positive experiences, there are occasional concerns regarding the confidence of some dentists in handling specific cases. A few have reported instances of less-than-ideal communication from reception staff, particularly over the phone. It's advisable for new patients to be aware of potential variability in experiences and to communicate any concerns directly with the staff.