Castle Dental Studio (NI Ltd)
Castle Dental Studio offers a range of general and cosmetic dental treatments, including advanced services like Boutique teeth whitening, Invisalign, and Straumann dental implants. The practice is known for its caring and professional approach, particularly in making nervous patients feel at ease. With a focus on clear communication, the team ensures that patients understand their treatment options thoroughly. The friendly atmosphere and modern techniques contribute to a distinctive patient experience.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and professional staff who take the time to explain treatments clearly. Many feel reassured during their visits, especially those who are anxious about dental work. The results from cosmetic treatments like Invisalign have left several patients extremely satisfied, highlighting the effectiveness of the procedures offered. The clean and well-maintained premises add to the overall positive experience.
Things to Consider
Some patients have expressed concerns about customer service, mentioning difficulties in communication and responsiveness. It may be wise to ensure that appointment scheduling is confirmed and to be prepared for potential delays in reaching the practice by phone. While many have had positive experiences, there are a few who felt that their expectations were not met, particularly regarding the treatment of children.