Quay Dental Care
This dental practice offers a range of services including NHS care and aims to provide affordable dental solutions. They focus on patient comfort and strive to create a welcoming environment, with staff who are attentive to individual needs. The practice has a reputation for being particularly good with nervous patients, helping them feel at ease during their visits. However, they have faced challenges with appointment scheduling and communication, which has affected some patients' experiences.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming atmosphere created by the staff. The dentists are often described as thorough and informative, taking the time to explain procedures clearly. Nervous patients have found reassurance in the gentle approach of the dental team, making their visits more comfortable. Overall, the quality of dental care provided is frequently praised, with some patients expressing satisfaction with their treatment outcomes.
Things to Consider
There have been ongoing concerns regarding appointment cancellations and difficulties in reaching the practice by phone or email, which can lead to frustration. Some patients have experienced delays in receiving care, particularly for NHS appointments, as the practice has faced increased demand. It's advisable to be proactive in confirming appointments and to consider visiting in person if communication issues arise.