Glenburn Dental Practice
This dental practice is known for its friendly and welcoming atmosphere, making it an ideal choice for patients who may feel anxious about dental visits. The team prioritises patient comfort and takes the time to explain procedures clearly, ensuring that everyone feels at ease during their appointments. With a commitment to quality care and a focus on building long-term relationships with patients, this practice stands out for its attentive service and reasonable fees. Many patients appreciate the professionalism and kindness of the staff, contributing to a positive overall experience.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly staff who create a relaxed environment, making visits to the dentist less daunting. The team's ability to communicate clearly about procedures and costs is highly valued, as is their commitment to accommodating emergency appointments. Many have noted that the dentists are thorough and attentive, ensuring that all concerns are addressed and that patients feel reassured throughout their treatment.
Things to Consider
While the dental care provided is generally well-regarded, there have been instances where communication from reception staff could be improved, particularly regarding appointment cancellations and fees. Some patients have experienced frustration with the handling of late arrivals or cancellations due to illness, suggesting that clearer communication and training for the front desk staff might enhance the overall patient experience.