Green Tree Dental
Green Tree Dental Care is dedicated to providing high-quality dental services in a relaxed and friendly environment across their Peterborough and Cambridge locations. They focus on individualised patient care, aiming to promote good dental health for families through preventative measures. The practice is known for its experienced team and commitment to patient comfort, making it a distinctive choice for dental care in the area. However, recent changes in their service model have raised concerns among some patients.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming atmosphere created by the staff, which helps to ease anxiety during visits. The team is often praised for their thoroughness and clear communication, particularly during procedures like crowns and hygiene treatments. Emergency appointments are handled efficiently, and the quality of care provided by specific dentists has garnered positive remarks, highlighting their professionalism and interpersonal skills.
Things to Consider
Some patients have expressed concerns regarding the transition from NHS to private services, noting issues with appointment scheduling and communication. There have been reports of disorganisation, including difficulties in updating patient records and cancellations of pre-scheduled appointments. Additionally, the practice's facilities have been described as dated, which may not meet the expectations of those seeking a modern dental experience.