The Smile Boutique Peterborough
The Smile Boutique is a dental practice that offers a range of services including implants, cosmetic treatments, and orthodontics like Invisalign. They pride themselves on providing a calm and friendly environment, particularly for nervous patients, ensuring that everyone feels at ease during their visits. The team is known for their professionalism and attention to detail, making each patient's experience personalised and thorough. With a focus on high-quality care, they aim to achieve excellent results while maintaining clear communication throughout treatment.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and friendly atmosphere created by the staff, which helps to alleviate anxiety during dental procedures. The team is often praised for their clear communication and thorough explanations, ensuring that patients feel informed and comfortable throughout their treatments. Many have expressed satisfaction with the quality of work, particularly with cosmetic procedures and implants, highlighting the skill and dedication of the dentists involved.
Things to Consider
While the practice is well-regarded for its quality of care, some patients have experienced challenges with appointment availability and scheduling, particularly during peak times. There have been instances of last-minute cancellations and delays, which can be frustrating. Additionally, some patients have raised concerns about the reception area lacking privacy during check-in and payment processes, suggesting that improvements could enhance the overall experience.