Mainstone Dental Centre
This dental practice has been a long-standing NHS provider, but recent reviews indicate significant issues with patient management and care. While some patients appreciate the calming presence of specific dentists and the friendliness of certain staff members, many express frustration over appointment availability and perceived financial motivations behind treatment recommendations. The practice's communication and responsiveness have also come under scrutiny, leading to a mixed reputation among its patients. Overall, it appears that while there are some positive experiences, many patients feel dissatisfied with the service provided.
Patient Insights
What Patients Appreciate
Some patients find the staff to be friendly and welcoming, particularly appreciating the calming approach of certain dentists who take the time to explain procedures. This has helped ease the anxiety of those who are nervous about dental visits. A few individuals have also praised the practice for going above and beyond to resolve specific dental issues.
Things to Consider
There are significant concerns regarding appointment availability and communication, with several patients reporting difficulties in scheduling and receiving timely care. Some have experienced abrupt changes in their patient status, leading to frustration and confusion. Additionally, there are mentions of rude reception staff, which can impact the overall patient experience. It's advisable for potential patients to consider these factors when seeking care at this practice.