Plymouth Community Dental Services
Plymouth Community Dental Services offers specialist dental treatment for both children and adults who face challenges accessing necessary care. They strive to provide a welcoming environment and focus on addressing the needs of patients, particularly those in urgent situations. The practice is known for its friendly staff who aim to make patients feel at ease during their visits. Despite some operational challenges, the team is dedicated to delivering professional and compassionate care.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and supportive nature of the staff, who go out of their way to make individuals feel comfortable, especially those who are anxious about dental procedures. The quick response time for urgent appointments has been highlighted, with some patients expressing gratitude for the efficient handling of their dental emergencies. The care provided during treatments is often described as gentle and professional, helping to alleviate fears.
Things to Consider
It is important to be aware that appointment scheduling can be challenging, with some patients experiencing difficulties in getting through on the phone or receiving timely callbacks. While many have had positive experiences with the treatment, there are concerns about the responsiveness of the service, particularly during peak times. Some patients have felt that the communication could be more empathetic, especially in urgent situations.