M. Newland & Associates Dental Surgery
This dental practice is known for its friendly and professional approach, particularly under the care of Dr Rhys, who has garnered a loyal following for his gentle and thorough treatment. Patients appreciate the relaxed atmosphere, where clear communication and pain-free experiences are prioritised. The practice also offers emergency dental services, ensuring that urgent needs are met promptly. Overall, the practice aims to make dental visits less daunting and more accessible for everyone.
Patient Insights
What Patients Appreciate
Many patients feel at ease during their visits, thanks to the friendly and welcoming staff. Dr Rhys is particularly praised for his ability to explain procedures clearly, making even the most anxious patients feel comfortable. The practice's commitment to providing pain-free treatments has transformed the dental experience for several individuals, turning what was once a source of dread into a more positive encounter.
Things to Consider
While many have had positive experiences, there are concerns regarding the responsiveness of the reception staff, particularly in accommodating patients with specific needs. Some individuals have reported feeling dismissed or unvalued when seeking assistance, which may be something to consider when choosing this practice. Additionally, appointment availability can be limited, especially for new patients.