Lodge Dental - New Inn Dental Practice, Pontypool
Lodge Dental is a well-established dental practice located in New Inn, Wales, offering a comprehensive range of dental treatments delivered by an award-winning team. They prioritise patient comfort and understanding, ensuring that each visit is a positive experience, especially for those who may feel anxious about dental care. The practice is noted for its friendly and professional staff who take the time to explain procedures clearly. With a modern and welcoming environment, Lodge Dental stands out as a trusted choice for families and individuals alike.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere at Lodge Dental, where the staff consistently go above and beyond to make them feel comfortable. The dentists, particularly Menna, are praised for their kindness and gentle approach, which helps ease any nerves. Clear communication about treatments and procedures is a highlight, as it reassures patients and builds their confidence in attending appointments. Many have also noted the practice's child-friendly environment, making it a great choice for families.
Things to Consider
While the majority of experiences at Lodge Dental are positive, some patients have encountered issues regarding appointment clarity and billing, particularly concerning NHS versus private treatment. It's advisable to confirm the details of appointments and any associated costs beforehand to avoid misunderstandings. Additionally, some have noted that appointment availability can vary, which may require planning ahead.