Hawthorn Dental
Hawthorn Dental is a well-established family practice in Pontypridd, operating for over 30 years. The practice prides itself on providing high-quality dental care with a dedicated and highly trained team. They focus on creating a welcoming and comfortable environment for all patients, ensuring that individual needs are met with compassion and professionalism. With modern facilities and a commitment to patient care, Hawthorn Dental stands out as a trusted choice for families and individuals alike.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming atmosphere from the moment they arrive, with many noting the friendly and professional staff. The dentists take the time to explain procedures clearly, which helps to alleviate anxiety and build trust. The gentle approach to treatment, combined with the modern facilities, makes visits more comfortable and reassuring. Many feel confident in the care they receive, often highlighting the team's dedication to ensuring a positive experience.
Things to Consider
While many have had excellent experiences, some patients have encountered issues with appointment availability and scheduling. There have been instances of long waits for appointments, which can be frustrating, especially for those needing timely care. Additionally, a few patients have expressed concerns about the communication regarding treatment plans and costs, suggesting that clarity in these areas could be improved.