mydentist, High Street, Prestatyn
Mydentist High Street in Prestatyn is a well-established dental practice offering a range of NHS and private treatment options, including dentures, teeth whitening, and Invisalign. The practice prides itself on creating a welcoming environment, especially for nervous patients, with a team that prioritises comfort and clear communication. Their experienced staff, including Dr. Jake Bennet and others, are noted for their gentle care and ability to put patients at ease. Conveniently located near public transport, they aim to make dental visits as stress-free as possible.
Patient Insights
What Patients Appreciate
Patients appreciate the calming and friendly atmosphere of the practice, which helps to alleviate anxiety associated with dental visits. The staff, particularly Dr. Jake Bennet, are frequently praised for their professionalism and ability to make patients feel comfortable during procedures. Many express gratitude for the thorough explanations provided, which contribute to a more relaxed experience. The reception team is also noted for being welcoming and efficient, ensuring that appointments are managed smoothly.
Things to Consider
While many patients have had positive experiences, some have raised concerns about appointment availability and communication regarding scheduling changes. There have been instances of delays and misunderstandings about NHS appointments, which can be frustrating. Additionally, some patients have expressed dissatisfaction with the transition to private care options, particularly regarding costs for children's treatments. It's advisable to clarify any potential charges beforehand to avoid surprises.