Dumpton Park Dental Centre & Sedation Clinic
This Advanced Oral Health Centre offers a wide range of dental treatments, including NHS and private options, with a focus on advanced procedures such as implants and orthodontics. The practice prides itself on providing a comfortable environment and has facilities to accommodate patients with disabilities. Their approach to patient care is evident in their commitment to thorough explanations and reassurance during treatments. However, the practice has received mixed feedback regarding customer service, which may affect the overall patient experience.
Patient Insights
What Patients Appreciate
Many patients appreciate the caring and attentive nature of the dental team, particularly during procedures that can cause anxiety. The use of sedation for more complex treatments has been highlighted as a positive aspect, with several individuals noting that they felt at ease and experienced minimal discomfort. The reassurance provided by the dentists during appointments has also been a comforting factor for those who are nervous about dental work.
Things to Consider
While the dental care provided is generally well-regarded, some patients have expressed concerns about the communication and customer service from the reception staff. There have been instances of miscommunication regarding appointments and a lack of empathy in handling patient concerns. Additionally, wait times can be lengthy, which may require patients to plan their visits accordingly to avoid frustration.