Smile Dental Care - Twyford
Smile Dental Care Twyford is a family-friendly dental practice located in Reading, offering a comprehensive range of services from NHS and general care to advanced cosmetic treatments. The experienced and welcoming team prioritises high-quality patient care in a modern and comfortable environment. They aim to accommodate various patient needs and budgets, making dental care accessible and tailored. Despite some recent challenges, the practice is known for its dedicated staff and commitment to patient satisfaction.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere created by the staff, particularly highlighting the exceptional service provided by the reception team. Many have found the dentists to be kind and patient, taking the time to explain procedures clearly and making nervous patients feel at ease. The practice is also noted for its ability to handle emergency appointments efficiently, providing timely care when needed.
Things to Consider
Some patients have expressed concerns about the practice's communication, particularly regarding appointment availability and responsiveness to phone calls. There have been reports of difficulty in getting through to the reception team, which can lead to delays in scheduling appointments. Additionally, a few patients have noted that the quality of care has varied over time, with some feeling that their treatment needs were not adequately addressed.