Tilehurst Clinic
This dental practice offers a range of services with a strong focus on patient care, particularly for children and those in need of emergency treatment. The team is known for their kindness, professionalism, and willingness to go above and beyond to ensure patient comfort and satisfaction. They provide clear explanations of procedures and maintain a welcoming environment, making it a suitable choice for families and nervous patients alike. Their commitment to high-quality care is evident in the positive experiences shared by many patients.
Patient Insights
What Patients Appreciate
Patients appreciate the genuine kindness and patience of the staff, who take the time to ensure comfort and understanding during treatments. The team is particularly noted for their ability to handle emergencies, often going out of their way to accommodate patients in pain. Many have found the environment to be calm and reassuring, especially for children, making visits less daunting. The clear communication regarding procedures and treatment options is also highly valued.
Things to Consider
While the practice excels in patient care, some patients have experienced difficulties with appointment availability and communication, particularly when trying to reach the practice by phone. There may be times when the staff seem rushed during appointments, which can lead to feelings of being overlooked. It's advisable to be prepared for potential wait times or challenges in scheduling appointments, especially during busy periods.