Lowcroft Dental Surgeries Ltd
This dental practice is known for its compassionate and patient-centred approach, particularly excelling in treating anxious patients. Led by Amna Rashid, the team prioritises building trust and comfort, ensuring that each patient feels at ease during their visit. They offer a range of services, including emergency appointments, and are recognised for their gentle care and supportive environment. The practice is well-regarded for its friendly staff and modern facilities, making it a popular choice for both regular and new patients.
Patient Insights
What Patients Appreciate
Patients consistently appreciate the warm and welcoming atmosphere created by the staff. Amna's ability to ease anxiety and provide clear communication about procedures has transformed many patients' experiences, allowing them to feel more comfortable and confident in their dental care. The reception team is often praised for their efficiency and kindness, making it easier for patients to access the care they need.
Things to Consider
While many patients have had positive experiences, there are some concerns regarding the reception team's responsiveness and communication during busy periods. A few individuals have reported difficulties in getting through on the phone and feeling that their concerns were not adequately addressed. It's advisable for prospective patients to be prepared for potential wait times when contacting the practice.