Dorset House Dental
Dorset House Dental is a reputable NHS and private dental practice located in Rugby, offering a wide range of services including general, emergency, and cosmetic dentistry. The practice is known for its patient-centric approach, where the team prioritises comfort and clear communication, ensuring that patients feel at ease during their visits. With a friendly and professional staff, they strive to create a welcoming atmosphere that distinguishes them from other dental practices. Their commitment to high-quality care and patient satisfaction is evident in the positive experiences shared by many patients.
Patient Insights
What Patients Appreciate
Patients appreciate the warm and welcoming environment fostered by the staff, particularly Dr Shannon, who is often described as kind, gentle, and thorough. Many feel reassured by the clear explanations provided during treatments, which help alleviate anxiety and build trust. The reception team is frequently praised for their friendliness and efficiency, making the overall experience smooth and pleasant. The practice's ability to cater to nervous patients has also been highlighted, with several individuals expressing gratitude for the care they received.
Things to Consider
While most experiences at Dorset House Dental are positive, some patients have noted occasional issues with specific reception staff, suggesting that consistency in customer service could be improved. Additionally, as with many dental practices, appointment availability may vary, so planning ahead is advisable to secure preferred time slots. Overall, the practice seems committed to addressing any concerns and ensuring a positive experience for all patients.