Regent Street Dental Practice
Regent Street Dental Practice has been a long-standing provider of dental care, known for its friendly and professional staff. They offer a range of services aimed at ensuring patient comfort, especially for those who are anxious about dental visits. The practice has garnered a reputation for its quality of care, with many patients appreciating the gentle approach of the dental team. However, recent feedback suggests that there may be inconsistencies in patient experience, particularly regarding customer service and communication.
Patient Insights
What Patients Appreciate
Many patients appreciate the warm and calming environment created by the staff, which has helped them overcome their fears of dental visits. The dentists are often described as kind and professional, taking the time to ensure that patients feel at ease during procedures. The practice is noted for its ability to accommodate urgent appointments and provide timely adjustments when needed, contributing to a sense of being well cared for.
Things to Consider
While some patients have had positive experiences, there are concerns about the consistency of service, particularly at the reception. Instances of perceived rudeness and lack of communication have been reported, which could affect the overall patient experience. It's advisable to approach the practice with an understanding that experiences may vary, especially during busy periods.