Not AcceptingSerenity Dental Care
Serenity Dental Care is a family-friendly dental practice in Rugeley that prioritises patient comfort and understanding. They offer a range of services, including general dentistry, cosmetic treatments, and emergency care, ensuring that all patients receive respectful and empathetic treatment, whether under NHS or private care. The practice is known for its experienced team, modern facilities, and a commitment to clear communication, making dental visits a positive experience for families and individuals alike. Their approach focuses on thorough explanations and tailored treatment plans, fostering a welcoming environment for all ages.
Patient Insights
What Patients Appreciate
Patients appreciate the friendly and welcoming atmosphere at Serenity Dental Care, which makes visits less daunting, especially for children. The staff is often described as kind and attentive, taking the time to explain procedures and treatment options clearly. Many feel reassured by the gentle care provided, with several noting that their experiences have been virtually pain-free. The practice's commitment to patient comfort and satisfaction is evident, with numerous recommendations highlighting the high level of service received.
Things to Consider
While the majority of experiences at Serenity Dental Care are positive, some patients have expressed concerns about the emphasis on cosmetic treatments, particularly for NHS patients. A few have noted that the reception staff could improve their customer service skills, as there have been instances of feeling judged regarding payment status. It's worth considering these aspects when planning your visit, although the quality of dental care provided remains highly regarded.