mydentist, East Hill, St. Austell
This dental practice offers a range of services with a focus on patient comfort and care. The team is known for their gentle approach, making efforts to ensure that patients feel at ease during treatments. With a commitment to hygiene and cleanliness, they provide a welcoming environment for all visitors. While many appreciate the friendly staff and professional service, experiences can vary significantly among patients.
Patient Insights
What Patients Appreciate
Patients often express gratitude for the caring and gentle treatment they receive, highlighting the staff's friendliness and professionalism. Many feel that their concerns are taken seriously, with dentists who are attentive and reassuring throughout procedures. The practice is also praised for its cleanliness and hygiene measures, which contribute to a comfortable experience.
Things to Consider
Some patients have reported concerns regarding pricing transparency and communication about treatment costs, feeling that they were misled about affordability. Additionally, experiences with staff dynamics have been noted, with some feeling uncomfortable due to perceived tension among team members. It's advisable to clarify any questions about costs and treatment plans upfront to ensure a smooth experience.