Not AcceptingLowe House Dental
St. Helens Dental is committed to enhancing the oral health and smiles of their community through a range of services, from routine check-ups to advanced treatments. Their dedicated team prioritises patient comfort and strives to provide the best care possible. The practice is known for its friendly atmosphere and thorough approach, ensuring that patients feel at ease during their visits. With a focus on both dental health and patient experience, they aim to create a welcoming environment for all.
Patient Insights
What Patients Appreciate
Many patients appreciate the friendly and welcoming staff, who go out of their way to make visits comfortable. The thoroughness of the dentists, particularly in explaining procedures and addressing concerns, has been highlighted as a strong point. Some patients have found the practice to be a great fit, especially with the care provided by specific dentists who are noted for their gentle approach and ability to reassure nervous patients.
Things to Consider
There have been mentions of long waiting times and issues with appointment scheduling, which could be a concern for those with tight schedules. Additionally, some patients have expressed dissatisfaction with the handling of certain situations, particularly regarding late arrivals and communication from reception staff. It may be beneficial to clarify appointment policies and ensure consistent communication to enhance the overall patient experience.